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Service Quality in Hospitality & Tourism:

Experiencing Persian Heritage

16-17 July 2016, Isfahan, Iran

The Service Quality in Hospitality and Tourism: Experiencing Persian Heritage conference is scheduled for 16-17 July 2016, taking place in Isfahan , the heritage city of Iran. Gathering a wide range of tourism theory and practice stakeholders, the conference will address the thematic areas relating to service quality in hospitality and tourism. Its program will foster inter-disciplinary and inter-professional collaborative participation with the goal of enriching tourist experience and hence promoting national and international communication and understanding. The conference will be featuring international keynote speakers, panel discussions, workshops, individual presentations, and best-paper awards. Authors of some 20 papers presented at the conference will be invited to publish their works in a book (details forthcoming). A two-day post-conference tour will showcase the best of Isfahan. Isfahan Chamber of Commerce Industries Mines and Agriculture is the main venue of the conference.

Submission and Review Guidelines


Two types of papers, either in Persian or English, will be accepted:

  • Academic papers
  • Experience-based papers

Please to download the Call for Papers. In order to present paper at this conference, the first step is to submit an abstract using this template.

Program


Conference Days

1st Day: 16 July 2016

2nd Day: 17 July 2016

Post-Conference Tour

3th Day: 18 July 2016

4th Day: 19 July 2016

Call for Papers


Conference Announcement and Call for Papers The Service Quality in Hospitality & Tourism: Experiencing Persian Heritage conference is scheduled to take place in Isfahan , the heritage city of Iran (16-17 July 2016, plus two days of post-conference tour). You are cordially invited to submit paper, panel, or workshop proposals —in Persian or English— to this unprecedented international event.

Keynote Speakers


 Luis del Olmo

 

 Jafar Jafari

 

 Valene L. Smith

 Eduardo Fayos-Sola

 

 Ada Lo

 

 Amelia Tomašević

 Donald Hawkins

 

 Pedro Lopes

 

 Jin-Yung Woo

Conference Videos

  

Mr jafar jafari (Part 1)  (Part 2)

Mis Valene L Smith   (Part 1)

Mr Pedro Lopes  (Part 1)   (Part 2)

Mr jin yung woo  (Part 1)

Mr Eduardo Fayos Sola (Part 1)  (Part 2)  (Part 3)  (Part 4)

Mr Luis del Olmo (Part 1)  (Part 2)  (Part 3)  (Part 4)  (Part 5)  (Part 6)  (Part 7)  (Part 8)  (Part 9)  (Part 10)  (Part 11)

Mis Ada Lo   (Part 1)   (Part 2)   (Part 3)   (Part 4)   (Part 5)

Mis Amelia Tomasevic  (Part 1)   (Part 2)   (Part 3)   (Part 4)   (Part 5)   (Part 6)   (Part 7)   (Part 8)

Mr Donald Hawkins  (Part 1)  (Part 2)  (Part 3)